I started a new Clubroom today on Clubhouse with my ever-wonderful co-host Lisa Galea called Empower Mentoring. Our club meetings cover a range of topics across the spectrum of core (soft) skills that help us Read more…
I read this statement in a newspaper article today – “Words Matter” – and it resonated with me in my belief that the language we use has incredible power to influence the quality of our Read more…
Our emotional awareness influences our interactions and responses to other people. During a recent webinar, I encouraged the attendees to complete an exercise where they identified factors that trigger their response, determine their usual response Read more…
4 Habits of Highly Effective Communicators I recently facilitated a webinar for the Australian Institute of Training and Development (AITD) entitled ‘Developing Quality Workplace Relationships through Skilful Communication’. A key feature of the webinar was Read more…
Getting the right mentor-mentee partnership match can sometimes be a challenge; I have talked about this aspect of a mentoring programme in a previous newsletter. Getting the partnership matching right has been a constant reflection Read more…
One of the areas people are always interested in is knowing what questions to ask – of the mentee or of the mentor – and how to handle the difficult conversations. As you probably know Read more…
Snapshot of a Mentoring Meeting If you are new to mentoring, it can be a bit daunting to know how to get started. How will you use the mentoring meetings so that both of you achieve Read more…
How to Start, Continue and Finish the Mentoring Conversation (the SCF Model™) Here are some suggested phrases that you may find helpful when you are starting the conversation in your mentoring meetings, when you want Read more…
What Questions Do I Ask? Effective questioning requires the ability to listen. Using questions to assist with listening and understanding is an essential skill for the mentor and the mentee. For example, the mentor uses Read more…
Am I Really Listening? Steven Covey in his book 7 Habits of Highly Effective People (first published in 1988) says that a lot of people listen with the intent to reply and not to understand, Read more…
The Power of Good Feedback Feedback is a two-way exchange between the mentor and the mentee. Both mentoring partners are mutually responsible for giving and receiving feedback at times during the mentoring meetings. The first Read more…